Shipping Policy

Effective Date: January 3, 2025

At Solarhato, we are committed to delivering your orders quickly and reliably. This Shipping Policy outlines our shipping procedures, timelines, and associated terms to ensure a seamless experience for our customers.

1. Shipping Destinations

  • Solarhato ships orders within the United States.
  • Currently, we do not offer international shipping, but we are working on expanding our delivery services.

2. Shipping Methods and Fees

  • We offer standard and expedited shipping options.
  • Shipping fees are calculated based on the weight, dimensions of your order, and the destination at checkout.
  • Free shipping may be available for specific promotions or order values, as stated on our website.

3. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Time

  • Standard Shipping: Typically delivered within 3-7 business days.
  • Expedited Shipping: Typically delivered within 1-3 business days.
    Delivery times may vary depending on the destination and carrier.

5. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can use this tracking number to monitor your shipment’s status on the carrier’s website.

6. Undeliverable Packages

  • If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply.

7. Lost or Damaged Shipments

  • If your order is lost or damaged during shipping, please contact us immediately at info@solarhato.net or (912) 568-1956.
  • We will work with the carrier to resolve the issue and provide a replacement or refund as necessary.

8. Shipping Restrictions

  • We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted areas.
  • Hazardous materials may require special shipping arrangements.

9. Contact Us
For questions or concerns about shipping, please reach out to us:
Solarhato
Mockingbird Ln, Alamo, Georgia
Phone: (912) 568-1956
Email: info@solarhato.net

Thank you for choosing Solarhato. We look forward to delivering premium computer accessories right to your doorstep!