Payment Policy

Effective Date: January 3, 2025

At Solarhato, we strive to provide secure and convenient payment options for a smooth shopping experience. This Payment Policy outlines the accepted methods, procedures, and terms for transactions on our platform.

1. Accepted Payment Methods

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
  • PayPal: A secure and widely used online payment system.
  • Digital Wallets: Additional options may be available based on your location.
  • Bank Transfers: For bulk or special orders, bank transfer payment may be arranged upon request.

2. Payment Security

  • Solarhato ensures that all transactions are secure by using industry-standard encryption protocols and trusted payment gateways.
  • We do not store your payment information on our servers, ensuring your sensitive data remains private.

3. Currency

  • All transactions on Solarhato are processed in USD.
  • Currency conversion fees, if applicable, will depend on your payment provider.

4. Payment Confirmation

  • Once your payment is successfully processed, you will receive a confirmation email with your order details and receipt.
  • If you do not receive this confirmation within 24 hours, please contact us at info@solarhato.net or (912) 568-1956.

5. Failed Payments

  • If your payment is declined, please check with your payment provider or try an alternative method.
  • Contact our customer support team for further assistance if issues persist.

6. Taxes and Fees

  • Prices displayed on the website include applicable taxes unless stated otherwise.
  • Additional fees, such as shipping or expedited processing, will be calculated at checkout and clearly displayed before completing your purchase.

7. Refunds and Adjustments

  • Refunds for eligible returns or cancellations will be processed as per our Refund and Returns Policy. Refunds are issued to the original payment method.

8. Fraud Prevention

  • Solarhato reserves the right to cancel orders flagged as suspicious or potentially fraudulent.
  • We may request additional verification for large or unusual transactions.

9. Contact Us
For questions or concerns about payment, please reach out to us:
Solarhato
Mockingbird Ln, Alamo, Georgia
Phone: (912) 568-1956
Email: info@solarhato.net

Thank you for shopping at Solarhato. Your trust and security are our top priorities!